Dear smart camera users, hello everyone!

From April to May, the smart photographer released a new firmware version (version C1.8 and version N1.8). After installing the new version, it can be adapted to the Canon EOS R3 model/Nikon version Z9 model;

The steps of installing the software and upgrading the firmware need to be performed by the user. Please select the upgrade method according to the control device of the smart camera in your hand, as follows:

Regarding the user's questions about this upgrade, we have made the following arrangements:

1. How to confirm the current APP version and gimbal firmware of my tablet?

Answer : Hello! The APP version of the tablet computer and the confirmation method of the gimbal firmware are as follows: when the tablet computer is connected to the smart camera gimbal, click the icon "1655276035342.jpg" in the upper left corner of the tablet computer to pop up a version information prompt box. (As shown below)

2. What has been changed in this upgrade and how does it help me?

Answer : Hello! This upgrade is mainly to fix bugs to improve stability, increase the adaptation of Canon EOSR3 models/Nikon Z9 models, and add new functions.

3. I am not using the EOSR3/Z9 camera, do I need to upgrade it?

Answer : Hello! Also needs to be upgraded.

4. Can it be used normally without upgrading?

Answer : Hello! It can be used normally without upgrading, but we recommend that you upgrade to the new version to use it.

5. Why the Canon version software needs to be downloaded again and cannot be directly upgraded?

Answer : Hello! Because we updated the server version of the Canon version, we need to download and install the software again. If there is an upgrade in the future, there is no need to download it again.

Insert online upgrade method video

C1.8 version online upgrade method (Canon version)

"Click the link below to open the video"

C1.8 version online upgrade method (Canon version) video

Online upgrade method of N1.8 version (Nikon version)

"Click the link below to open the video"

N1.8 version online upgrade method (Nikon version) video

If you have any questions about the online upgrade of the smart camera software or the use of the product, you are welcome to call the after-sales technical support number: 18125360675 (Director Guiyu).